Close

Alert:

COVID-19 Update: As of Aug. 3, select EFSC services are available on campus, with prior appointments required in most cases and facial coverings and social distancing requirements in place. See the Updated Student Services Guide for details about on-campus access and continuing virtual services. EFSC will reopen its four campuses in August for the Fall Term with many classes online, limited in-person classes and safety measures in place to protect against COVID-19. View Reopening Plan updates & FAQ.

Students & General Public: FAQ Related to COVID-19 Impact at EFSC

Please note that answers will be updated and questions added as needed, with the date of the change or addition noted. This can understandably be a changing situation, and providing accurate information to ensure the safety of our students, faculty, staff and campuses is our top priority. Also review the latest information in EFSC's COVID-19 impact plan, which will be adjusted as needed.

Click each question to reveal the answer

Will EFSC be providing emergency grants to students from the Coronavirus Aid, Relief, and Economic Security (CARES) Act? (Updated 5/18)

Yes. Eastern Florida State College has received $4.4 million in emergency grant funding that will be provided to students impacted by COVID-19 through the Coronavirus Aid, Relief and Economic Security Act (CARES) and eligibility and application information is available now at this link.

Information about the CARES grants was also emailed to students on May 18.

The funding is to assist with expenses related to the disruption of campus operations due to coronavirus including food, housing, course materials, technology, health care and childcare.

Funding is limited and not guaranteed, but the college hopes to assist as many students as possible.

EFSC has already distributed or soon will be distributing small emergency grants to students enrolled in face-to-face, hybrid and online classes for Spring 2020 who met general financial aid eligibility requirements to assist with expenses related to proctored exams and other potential expenses related to the disruption of campus operations. This portion of the grant will be paid to students through our BankMobile disbursement partner without the need for a separate application.

How does this impact events held at EFSC, including commencement, upcoming plays, musical events, recruiting events and community events using College facilities? (Updated 5/11)

All student and campus events and activities are canceled effective immediately for the rest of the Spring Term, including Spring Commencement.

A Virtual Commencement will be posted online May 14 at 11 AM to honor spring term graduates. EFSC is also hosting a drive-up event May 14 on the Melbourne Canvas that includes photo opportunities, plus diploma cover pick up. View additional virtual graduation details, plus access social media resources to enhance your virtual celebrations.

The King Center for the Performing Arts on EFSC's Melbourne Campus is closed until at least May 31.

On March 16, EFSC canceled all athletic activities for the Spring Term in keeping with a decision by the NJCAA to cancel athletic events nationwide. 

If I applied to graduate in Spring Term, will I still receive my diploma or certificate? (Updated 5/11)

Every student who has applied to graduate during Spring Term, or who applies by the term's deadline, will be evaluated, and if graduation requirements are met and there are no outstanding financial obligations, their diploma or certificate will be mailed following standard EFSC procedures after the end of the term. See more about the process on the Registrar's Office website.

The on-Campus Commencement ceremony has been canceled, however a Virtual Commencement will be posted online May 14 at 11 AM to honor spring term graduates. EFSC is also hosting a drive-up event May 14 on the Melbourne Canvas that includes photo opportunities, plus diploma cover pick up. View additional virtual graduation details, plus access social media resources to enhance your virtual celebrations.

If I cannot continue my courses and withdraw or take an incomplete, will my financial aid be impacted? (Updated 4/6)

We understand that this is a difficult and stressful time. Review the financial aid-related guidance below, which will be updated as needed. 

Clock Hour Classes/Career & Technical Certificates

The Office of Financial Aid will reach out to students in Career & Technical Certificate programs taught in the clock-hour format whose classes are postponed or canceled due to the COVID-19 emergency with specific information regarding their programs. Please watch your Titan email for updates from Financial Aid. We appreciate your patience as we finalize the specific details for these classes.

Satisfactory Academic Progress (SAP) & Credit Hour Classes

If students withdraw or receive a grade of Incomplete due to the COVID-19 emergency, it will not count as an attempted class in the Satisfactory Academic Progress (SAP) calculation. Additional guidance from the Department of Education is forthcoming and EFSC will update its procedures accordingly.

Return of Title IV Funds (R2T4) – Credit Hour Classes

Under normal circumstances, withdrawing from all classes results in students having to repay aid due to the Return of Title IV Funds (R2T4) rules. The CARES Act allows schools to not reduce aid if the student withdraws due to the COVID-19 emergency. Additional guidance from the Department of Education is forthcoming and EFSC will update its procedures accordingly.

Bright Futures Scholarships

If you withdraw from a class or receive a grade of Incomplete for Spring 2020 due to the COVID-19 emergency, a verifiable illness, or another emergency beyond your control, please submit the 2019-20 Bright Futures Appeal Form as soon as possible and no later than June 11, 2020. Students without an approved appeal will be required to repay the tuition for withdrawn classes. Please review the Bright Futures Renewal Requirements for more details about renewal requirements.

Florida Student Assistance Grant (FSAG)

First, please note that FSAG funding is limited and renewals for 2020-21 are not guaranteed. Withdrawals and Incompletes impact your renewal eligibility for the FSAG. The Office of Financial Aid will reach out to the impacted students at the end of the Spring 2020 term with an appeal process.

Reach out if you're considering a course withdrawal.

We encourage you to contact the Office of Financial Aid if you have any questions or concerns about the impact of a withdrawal or an incomplete based on your individual circumstances. Students can reach the Office of Financial Aid at 321-433-7339 or finaid@easternflorida.edu.

We also highly recommend you communicate any concerns and discuss your situation with your instructor. Also, be sure to review the Virtual Student Services Guide to utilize all resources available to assist you before withdrawing. Information about the withdrawal process is available online.

Below are the withdrawal deadlines:

• 16-week classes started in January – April 2, 2020
• 12-week classes started in February – April 16, 2020
• 8-week classes started in March – April 23, 2020

If I had purchased a parking permit for Spring Term will it be refunded since Campuses closed? (Added 5/14)

Because Spring courses transitioned online and Campuses were closed, EFSC is issuing a refund by the end of May to students who paid for valid spring parking permits. If the parking permit was purchased and paid for between the dates of July 1, 2019 thru October 20, 2019, the student will receive 50% of the parking permit cost plus tax. If the parking permit was purchased and paid for between the dates of October 21, 2019 thru March 12, 2020, the student will receive 100% of the parking permit cost plus tax. If students have any questions or concerns, please contact Student Accounts via email: studentaccounts@easternflorida.edu

Is the deadline to withdraw from a Spring Term class being extended? (Updated 4/6)

The March 26 deadline to withdraw from full-term courses was extended until April 2. The published withdrawal deadline for Session II classes that started February 10 is April 16. The published withdrawal deadline for Minimester B courses that started March 9 is April 23.

Spring Term Course Withdrawals must be done with the assistance of an EFSC advisor and cannot be done online. We have a lot of resources available to help you and we want to make sure you are aware of all of your options and any future implications of a withdrawal. Visit the withdrawal process page for updated details.

EFSC's goal is to support students and avoid course withdrawals as much as possible, so students should contact their advisor to discuss any course withdrawals, plus review the potential impact on financial aid.

When will the advising, admissions, cashier's and financial aid offices be open for prospective and current students to visit? (Updated 3/26)

Student Services is available remotely as of Monday, March 30. All four campuses will remain closed tuntil further notice, so students should NOT go to on-campus Student Services offices. Learn more about remote Student Services operations.

What if my class is almost all hands-on learning, such as a trade/career or technical, health sciences or public safety program? (Updated 4/7)

The only EXCEPTIONS to on-campus closures are a very small number of in-person courses and students in Public Safety and Heath Sciences who will graduate between now and June and are considered essential to enter the workforce to combat the COVID-19 crisis. In those cases, strict social distancing guidelines will be followed. Students should contact their instructors about any personal concerns or questions.

Students are not obligated to continue their training at this time and can take an “Incomplete.” They can make up the coursework by December at no additional cost.

Students request an Incomplete by reaching out to their instructor to discuss their situation. They should also review any impact on their financial aid situation as there have been changes to aid guidelines due to the COVID-19 emergency.

Students receiving an Incomplete grade of "I" will not re-register for the course but must make arrangements with the instructor to complete coursework for the removal of the “I”. The student must complete course work by the following major term (in this case by the end of Fall Term 2020). If work from a Spring Term 2020 Incomplete is not completed prior to the last class day in Fall Term 2020, the "I" will convert to a final grade of "F." If a student then wishes to retake the course, the student would have to re-register and pay for the course, and then request grade forgiveness.

What about the hands-on laboratory components of some courses, such as Biology, that are still being held in-person? (Updated 4/7)

The limited number of in-person science labs that had been scheduled are CANCELED for the rest of the Spring Term to comply with the Florida Governor's COVID-19 stay-at-home order that goes into effect at 12:01 AM April 3. Students impacted can take an “Incomplete.” They can make up their coursework through December at no additional cost.

Students request an Incomplete by reaching out to their instructor to discuss their situation. They should also review any impact on their financial aid situation as there have been changes to aid guidelines due to the COVID-19 emergency.

Students receiving an Incomplete grade of "I" will not re-register for the course but must make arrangements with the instructor to complete coursework for the removal of the “I”. The student must complete course work by the following major term (in this case by the end of Fall Term 2020). If work from a Spring Term 2020 Incomplete is not completed prior to the last class day in Fall Term 2020, the "I" will convert to a final grade of "F." If a student then wishes to retake the course, the student would have to re-register and pay for the course, and then request grade forgiveness.

What is the impact on Summer Term courses? (Updated 5/1)

Most Summer 2020 classes originally planned as campus face-to-face classes have been converted to Live Online classes. Some classes, such as certain labs, clinicals and other courses requiring hands-on work, may meet in small groups with the instructor on the campus where the class is scheduled. Regular Eastern Florida Online classes remain unaffected and will run as scheduled.

Review more important details about the "Live Online" designation for some Summer Term courses.

Please see our Summer Term Frequently Asked Questions page for additional details.

Online registration is available now for Summer Term 2020 classes.

Fees for main-term summer courses are not due until May 7. You can adjust your schedule with the add/drop process through the first week of each part of the term and have fees adjusted.

How does this impact EFSC Dual Enrolled High School students? (Updated 5/20)

Brevard Public School officials have approved for Dual Enrolled students who have face-to-face classes suspended to take those courses online for the remainder of the Spring Term.

A  virtual orientation online for Dual Enrolled students is available and can be done online to clear the orientation requirement.

Placement Testing: Please note this important May 20th update: EFSC is currently NOT processing placement testing requests for high school students applying for Dual Enrollment as a result of Governor DeSantis’s Executive Order released May 14, 2020, suspending placement testing for high school students effective Summer and Fall 2020 terms. EFSC is vetting policy, processes and direction at this time and will post the updated information on our website, as soon as it is available.

See information on course registration for Public and Private School Dual Enrolled students.

View info on course registration and enrollment for Home Education Dual Enrolled students.

Dual Enrollment advisors are available via email.

I have never taken an online class and do not have Canvas access set up. What do I do plus are there resources to help me transition to learning online? (Updated 4/14)

Students who have not previously completed the required Canvas Online Orientation course should log in to myEFSC, select the Canvas icon and find PLT 6007 Canvas Orientation on their dashboard. The tuition-free course will familiarize students with the online learning environment and includes an assessment that must be completed with a score of 70% or higher to unlock access to course materials on the first day of class. Visit the Canvas web page for more information.

Students can also visit our "Resources to Keep Learning" page for tips on adjusting from a face-to-face to online learning environment.

How will I know if my classes are impacted? (Updated 3/26)

 

Nearly all in-person classes are suspended for the rest of the Spring Term and will resume in an online format starting Monday, March 30. 

Students should log in to the Canvas Learning Management System via the myEFSC Portal to check the online format for their suspended in-person classes. They can also contact their instructors for more information and to answer additional questions.

Special considerations are being made for a limited number of on-campus public safety and health programs. In those cases, strict social distancing guidelines will be followed.

My class is moving online, and I do not have Internet access at home (or I have access but may not be able to afford it much longer). (Added 3/23)

 

In response to the COVID-19 crisis, many Internet Service Providers (ISPs) are offering limited-time free and/or discounted service to college students. Some ISPs are also making their WiFi hotspots in the community available for public use.

Several options EFSC is aware of are linked below, and you can contact other Internet providers to discuss your individual situation. Please note the College provides this information as a resource only and does not endorse any particular service provider.

Spectrum Internet Offer for Students

Spectrum Community Assistance/WiFi Hotspots

Access from AT&T Program

AT&T COVID Response/WiFi Hotspots

Is there Computer Lab access on campus? (Updated 4/2)

Due to the COVID-19 pandemic, EFSC Campus closures and the Florida Governor's stay-at-home order that starts April 3, on-campus Computer Lab access, even by appointment, has been suspended until further notice. Students who have issues related to access to technology should discuss the issue with their instructors and reach out to their Campus Associate Provost if needed.

What are options for PERT College Placement Tests, proctored exams, certification testing and other exams normally held at the EFSC Assessment Centers? (Updated 6/1)

A remote testing option for College Credit Placement Testing via the ACCUPLACER Next Generation Exam (equivalent to the PERT) is now available for current or prospective EFSC students who need to take a common placement test for college credit coursework placement. View the Remote ACCUPLACER Exam Request Process.

Please note this important May 20th update: EFSC is currently NOT processing placement testing requests for high school students applying for Dual Enrollment as a result of Governor DeSantis’s Executive Order released May 14, 2020, suspending placement testing for high school students effective Summer and Fall 2020 terms. EFSC is vetting policy, processes and direction at this time and will post the updated information on our website, as soon as it is available.

As of June 1, a remote testing option for the TEAS test for health science and nursing program applicants is now available for registration, with virtual test sessions beginning on June 10. View the Remote TEAS Test Information and Registration Process.

All in-person test appointments through the EFSC Assessment Centers are canceled until further notice.

If a proctored exam is required, EFSC has made an arrangement with the third-party service ProctorU to offer proctored testing for face-to-face courses that moved online. If the exam is built within Canvas, the ProctorU Review Plus flat fee is $8 (for a limit of up to two hours each test). However, exams that are built in third-party platforms, such as Pearson’s MyLab or MyMathLab, are at regular ProctorU Live Plus hourly rates: on average $25. Click here for additional details about the ProctorU process

Will the Cocoa Campus preschool be open if Brevard Public Schools reopen? (Updated 3/20)

The preschool and EFSC Lab School locations are closed for the remainder of the Spring Term.

How are study abroad trips impacted?

Summer or Fall Term study abroad trips will be assessed, and a determination made 60 days prior to travel. Students who are impacted will be contacted.

What extra sanitation precautions are being taken at College facilities?

Maintenance crews are disinfecting all hard surfaces.

What if I cannot pay an application or course fee online and need to pay in person? (Updated 3/26)

Please contact the Cashier's Office by email or phone to set up a payment arrangement. Learn more about remote Student Service operations.

Will transcripts for in-person pick-up be processed and allowed to be picked up? (Updated 3/24)

For the health and well-being of our students, staff and community, transcripts ordered for in-person pick up will not be available until further notice. Instead, transcripts can be ordered online through Credentials Solutions. For more information regarding the ordering of transcripts, please visit the Registrar’s Office transcript information page.

If I purchased graduation regalia for Commencement, what are my options, since Commencement was canceled? (Added 3/26)

The EFSC Bookstore's graduation supplies vendor, Herff Jones, will be contacting all EFSC students who placed their regalia order online directly via email. That email will provide specific instructions that will allow the student to choose to have their order shipped to their home address with no shipping charges within the next 28 days, or to receive a full refund. Herff Jones will handle all aspects of this process.

Are work-study students and those working as student assistants allowed to come to campus? (Updated 3/26)

Students should not report to work until they hear from their supervisors.

How will clock-hour programs be impacted that require a certain number of hours?

Special consideration will be given to these programs, and their instructors will notify you of the next steps.

If I have to miss coursework deadlines due to illness, what documentation do I need, and how do I submit that for an excused absence?

You need a note from your physician that you would give to your instructor.

I take part in an off-campus internship or practicum – are those impacted?

If the agency receiving students is still willing to have the students, it can continue.

Does EFSC have resources to help me cope with the emotional impact and stress of the COVID-19 outbreak?

Yes, as part of a College partnership with GEE Resolutions, we provide EFSCares, a free, confidential student counseling service available to all part- and full-time enrolled students. Visit the EFSCares web page for information on how to access the assistance.

What if I have disability accommodations for my in-person class and need accommodations for an online version of that class? (Updated 3/26)

Contact the Student Access for Improved Learning (SAIL) Office, who are working remotely, to discuss this issue. Learn more about remote Student Service operations.

Will this impact walk-in registration for Summer and Fall Term courses? (Updated 3/26)

Walk-in registration will not be available on-campus for the Summer Term. Contact a student advisor for assistance.

Online Fall Term registration starts April 20.

Are Campus Bookstores open? (Updated 4/9)

EFSC Bookstores, operated on campus by vendor Barnes and Noble, are currently closed until further notice.

They will continue to accept orders online for delivery with free ground shipping, though you may experience longer shipping times than usual.

Check the Summer Term FAQ for a bookstore question with specific information for Summer Term 2020.

Any purchases returned via shipment to our stores will be processed when our stores reopen. Stay safe and healthy, and visit us at easternflorida.bncollege.com.

You can also view specific Campus information.

I have a rental textbook from the EFSC Bookstore for my spring class. How will I be able to return it when the book is due if the Bookstore is not open? (Updated 4/27)

The deadline for returning Spring Term rented materials has been extended until July 15, 2020. Rented textbooks can be returned by mail using a free return shipping label available through the process explained on the EFSC Bookstore website. Please note you will need your order number to print the shipping label, which can be found in the confirmation email from your online order. If you rented your textbook in the store, the number can be found in any of your rental reminder emails. All textbooks must be returned in one shipment, and the label must be printed on or before your Charge Date. 

How can I get textbooks and course materials for Summer Term? (Added 3/24)

The EFSC Bookstore website is available for online orders, with free ground shipping currently for all orders. Use the Bookstore's "Find Textbooks" web page to easily search for and purchase your course materials including new, used and rental textbooks, plus course materials provided in an online format.

Also check EFSC's First Day Access web page to see if your Summer Term course is part of this e-delivery textbook program which saves students money as compared to regular digital materials pricing.

Will the libraries be open? (Updated 3/26)

Libraries on all four campuses will be closed for the rest of the Spring Term. The Library offers virtual services through its LibGuides and Ask-a-Librarian chat, text and email system.

How can we access tutoring through the Academic Success Centers? Will one-on-one, in-person tutoring be allowed, or will it be moved online? (Updated 3/26)

The Academic Success Centers (ASC) on all campuses will be closed for the rest of the Spring Term, but will be operating remotely, including offering tutoring in a virtual environment.

I have GI Bill financial aid benefits. Will those benefits be impacted with my classes moved online? (Updated 4/9)

Contact the EFSC Military and Veteran Service Center for assistance. Also review the Center's FAQ.

The Center's staff is working remotely for the rest of Spring Term. Learn more about remote Student Service operations.

April 23 is the priority deadline to apply for Summer Term financial aid. Will that be extended, and will I be able to meet with an FA advisor to make arrangements?

 

There is still adequate time to meet the April 23 Priority Deadline, so this remains unchanged.

Students who are interested in applying for financial aid for Summer 2020 and have not yet completed the 2019-20 Free Application for Federal Student Aid are encouraged to do so ASAP at www.fafsa.gov and to submit any additional requested documentation using the Student Document Dropbox accessed after logging in to myEFSC.

Students can reach the Office of Financial Aid at 321-433-7339 or finaid@easternflorida.edu.

If I took a cruise or recently traveled to a location impacted by the virus, will I need to self-quarantine, and how do I let the College know that? (Updated 3/25)

Students who traveled to countries identified by the CDC/U.S. government with a Travel Health Notice over Spring Break or in the months ahead will be required to self-quarantine and not return to campus for 14 days after arriving home.

As of March 24, Gov. Ron DeSantis has also issued an executive order requiring anyone traveling to Florida from the New York tri-state area (New York, New Jersey and Connecticut) to self-quarantine for 14 days.

Students impacted by a travel-related quarantine should contact Lisa Ginn, Administrative Assistant to the Vice President of Academic and Student Affairs, at 321-433-7380.

If I have questions not addressed here, who do I contact?

John Glisch, Associate Vice President, Communications, 321-433-7017, glischj@easternflorida.edu