Based on updated CDC guidance, masks are now optional and not mandatory for students, faculty, staff and guests at all our campuses and facilities. View more details & FAQ. Summer classes are underway, with Summer Course Registration still available, plus Fall Course Registration also underway. Both Summer & Fall have expanded on-campus options, with class size limits to accommodate social distancing. To support students, select services are available on campus, with prior appointments required in many cases. See the Student Services Guide.


SAIL Offices


Please also see the contact information box on the SAIL landing page for important details on virtual and in-person services due to the COVID-19 pandemic.

Cocoa: Bldg 11, Room 147
321-433-7295 or 321-433-7297
Fax: 321-433-7643

Melbourne: Bldg 10, Room 118
Fax: 321-433-7643

Palm Bay: Bldg 1, Room 121
Fax: 321-433-7643

Titusville: Building 3, Room 124
(Limited Days/Hours) 321-433-7297
Fax: 321-433-7643

How to Request Accommodations at EFSC

COVID-19 Update & Contacts

The SAIL team is available to assist students Monday - Thursday, from 7:30 AM to 5 PM via email, phone, chat and/or virtual meetings as needed during the coronavirus pandemic. SAIL is also offering limited on-campus meetings by appointment. To schedule an on-campus or virtual appointment, please call or email the Access Specialist on your campus using the contact list below. As of May 19, 2021, masks are now optional at EFSC Campuses for students, faculty, staff and guests in keeping with updated CDC guidelines for fully vaccinated individuals. The CDC recommends that people who are not fully vaccinated for COVID-19 continue wearing masks. Social distancing protocols remain in place in EFSC Student Services areas and classrooms. Students must follow current safety protocols.

Cocoa Campus

Nichole Clement, 321-433-7295

Melbourne Campus

Lynn Dallas, 321-433-5650

Kathleen Simmons, 321-433-7297

Palm Bay Campus

Lynn Dallas, 321-433-5650

Titusville Campus

Kathleen Simmons, 321-433-7297

Eastern Florida Online

Nichole Clement, 321-433-7295

Lynn Dallas, 321-433-5650

SAIL Blue icon

The process of requesting accommodations at Eastern Florida State College can start as soon as a student has applied and been accepted to the college. Students can call or visit a Student Access for Improved Learning (SAIL) office at any point in the process.

Accommodation Steps

Step 1:  Complete the required SAIL forms

For official accommodations to be approved, EFSC students must provide a completed Intake/Access Application Form [Download form for writable/savable capability] You can fill in a downloaded form electronically with your computer and then save and print for completion and signatures.

You must also read the SAIL Policies and Procedures and then sign and return the acknowledgement of receipt section in the policies PDF.

Step 2:  Provide disability documentation from a licensed provider

EFSC students have two options to provide supporting documentation, which must come from an official source such as:

  • Licensed Health care providers
  • High school/College records
  • Licensed Mental health care providers
  • Veterans Administration
  • Vocational Rehabilitation

Option 1: You may give the Disability Documentation Form to your provider for them to complete and return to the SAIL office. The form must be completed by a licensed professional and should preferably be typed rather than hand written. It may be faxed to the SAIL office directly from the physician's office. The SAIL fax number is 321-433-7643.

Option 2: You may provide the SAIL office with copies of medical records, evaluations or diagnostic reports that have been completed by a qualified professional and that meet these guidelines:

  1. Documentation is typed and on letterhead (*notes on prescription pads will not be accepted) and includes the diagnostician's name, title, professional credentials, date, and signature.
  2. Is current, within the last 5 years for Learning Disabilities is recommended, last 6 months for psychiatric disabilities, or last 3 years for all other disabilities (does not apply to physical or sensory disabilities of a permanent or unchanging nature)
  3. The specific diagnosis of the disability is clearly stated, not vague or inconclusive. A DSM-V diagnosis should be noted when appropriate.
  4. Include complete educational, developmental, and medical history relevant to the disability for which testing accommodations are being requested
  5. Includes a list of all test instruments used in the evaluation report and relevant scores used to document the stated disability (does not apply to physical or sensory disabilities of a permanent or unchanging nature)
  6. Describes the functional limitations within an academic setting resulting from the disability.
  7. Relevant medications and their potential side effects are noted.
  8. If possible, the documentation should include suggested accommodation(s) and/or auxiliary aid(s) for the student.

Step 3:  Visit a SAIL office for required meeting to drop off and/or review forms

Bring all of the completed forms from Step 1, and your medical documentation from Step 2 (if it has not already been faxed to the SAIL team) to one of the offices listed below:

Cocoa Campus: Building 11, Room 147
Melbourne Campus: Building 10, Room 118
Palm Bay Campus: Building 1, Room 121
Titusville Campus: Building 3, Room 124 (Wednesdays Only)

The student must be present when dropping off the forms. Parents are welcome to come with the student on the initial visit, with the student’s permission. You can also discuss possible testing accommodations with the SAIL advisor and learn more about that process through the testing and exam accommodations webpage.

Once all intake information and forms have been submitted, please allow at least two weeks for processing. Therefore, it is highly advisable to submit all required documents early during the term. Please note that if you submit documentation/forms within 3 weeks of final exam week, any approved accommodations will not be available until the beginning of the next term.

Step 4:  If accommodations are approved, schedule a Welcome Meeting to review the accommodation plan & coordinate Teacher Notifications

If accommodations are approved, you and the SAIL access specialist will schedule a Welcome Meeting so that the access specialist can:

• Review and explain the approved accommodations

• Determine which instructors you would like to have Teacher Notification (TN) Forms sent to. These are emailed notices that are sent to EFSC instructors (with the student’s permission) to alert the instructor of the accommodation(s) the student has been approved to receive. These notices allow the instructor to prepare for any accommodation(s) that may require a change to what they usually do.

PLEASE NOTE: You MUST provide a written request EVERY SEMESTER for for your Teacher Notification (TN) to be sent out. They are not done automatically as the College needs your permission to send it each term. You can do this by emailing an access specialist through your Titan email account, or by stopping by one of the SAIL offices and filling out a form. Also remember that even though you (the student) may give permission for a Teacher Notification Form to be sent to your instructor(s), it is still your responsibility to discuss the accommodation(s) with your instructor prior to or on the first day of class. Get more details about the TN process.

• Share information on resources and supports  that may be beneficial to you, such as the EFSC Learning Labs, Writing Centers, Testing Centers & procedures, etc.

Step 5:  Monitor accommodations and update as needed

While Eastern Florida students are not required to update your accommodations every semester you may find that some are working well and others are not. We encourage you to interact with your SAIL access specialist at least once per semester to review your progress, see if alternate accommodations are warranted, and plan for the next semester. This is especially important if you require specific accommodations such as sign language interpreters or auxiliary aids.